Managing Challenging Behaviour

Managing Challenging Behaviour – The term challenging behaviour describes a range of behaviours. This can put the person displaying the behaviour or those around them at risk. It can also impact on their ability to join in everyday activities. Challenging behaviour can include aggression, self-harm, destructiveness and disruptiveness.

Managing Challenging Behaviour - A person’s behaviour can be defined as “challenging” if it puts them or those around them, (such as their carer), at risk or leads to poorer quality of life.

Challenging behaviour is experienced by people with conditions that affect communication and the brain, such as learning disabilities or dementia.

Managing Challenging behaviour Training in LiverpoolCommunication is the main way we interact and express our needs, likes and dislikes.

This course is to increase awareness of the types, causes, signs, and symptoms of challenging behaviour and will focus on the care and understanding of a service user.

Managing Challenging Behaviour – What does this course focus on?

Training will focus on the understanding of the different types of challenging behaviour and staff are confident to manage each situation respectfully. They will understand the triggers and impacts which can be caused by challenging behaviour and will be prepared to deal with such outcomes.

Managing Challenging Behaviour training for Care Homes in Liverpool Course aims:

To help staff look for more creative ways of managing or resolving challenging behaviour.  Achieved by helping delegates to understand the relationship between an elderly residents life story and the triggers and precedents that manifest as challenging behaviour.

Who is this course for:

Suitable for Managers, Matrons, Nurses and staff such as domiciliary care staff, social workers and direct support workers. Staff who are in contact with service users who have challenging behaviour.

In a Care Home environment, you know that the ability to diffuse and manage conflict is vital. Aggressive and challenging behaviour can occur at any time, which is why it’s important to give your care staff effective training. Training Course Solutions deliver expert conflict resolution training and associated courses for care homes – office staff and managers as well as direct care professionals – helping you to manage and reduce risk.

Delivered in any Care Home sector environment in Liverpool, for up to 12 learners.

Duration:
Half Day (4 Hours)  – We are flexible with Start times to meet the needs of your business. Please feel free to discuss your timings with us.

Course Cost: Delivered directly in your workplace anywhere across the North West for up to 6-12 delegates for a group booking of only £565.00 +Vat.

Course Content:
Our training enables delegates to have awareness and understanding of the reasons why a person may present challenging behaviour and how to deal with the situation in a confident manner. Syllabus includes:

  • Understanding Anger and Challenging Behaviour
  • Triggers and Causes
  • Managing Anger and Challenging Behaviour
  • Verbal and non-verbal communication skills
  • Defusing & Containing Aggression
  • Adopting a Person Centred Approach
  • Cultural awareness
  • Reducing the risks
  • Violence in the Workplace
  • Personal Safety
  • Dealing with the aftermath of an incident
  • The Important of reporting incidents to identify patterns and sequence of behaviour
  • Group discussion

Assessment and Certification:

Managing challenging behaviour training for care home organisations Continual discussion throughout the course by the tutor will be ongoing and a short assessment will be completed by the learners.

A certificate will be issued to all delegates on successful completion of the course which is valid for 3 years.

For more information on Challenging Behaviour please visit the Skills For Care pages on this subject.

For more information on our Managing Challenging Behaviour training course by Liverpool Training Solutions and how we can help you find the right training courses for your business, please email us. Or, call us on 0151 515 0416 and and ask to speak with one of our Training Consultants.